Explanation of Services

REPOSSESSION
This is our basic repossession fee for a standard recovery at an address within our service area provided by the client. Business and reference addresses within reason will be run for this same fee. We can service accounts outside our basic service area for additional charges.

VOLUNTARY REPOSSESSION
The client specifies voluntary repossessions when they have persuaded the debtor to surrender the vehicle with the keys to our adjuster. A telephone number for the debtor will be required so we may make same day pick-up arrangements.

INSURANCE
All repossessions are charged an insurance fee. Our liability carrier requires that we collect this fee on every vehicle we handle. We carry a $3,000,000.00 liability policy in force to protect our clients and ourselves in the event of an incident.

KEY WORK
Minimum charge for keys when an account is assigned without valid key codes. Since 1990 auto manufacturers have been building high security systems.

 TOWING
Basic towing is included in the cost of the repossession. Flatbed towing of vehicles that are wrecked beyond conventional towing, will be charged at prevailing rates.

STORAGE
The first ten- (10) days of vehicle storage are no charge to the client. If the debtor redeems the vehicle, they will be charged a fee per day from the date of recovery.

 OUT OF STATE BIDS
As an added service to our out-of-state clients, we can get bids on your vehicles that are in our possession and forward them. We do not charge for bids. If you accept one of the bids we provide, we can assist you with forwarding moneys and titles as needed to dispose of the collateral.

CLOSES
In the event a debtor brings his account current or makes acceptable arrangements resulting from the efforts of our adjusters, a closing fee will be charged to the account. In the event an account is closed because debtor or vehicle cannot be located, there will be no closing fee.

DELIVERY
Local delivery is included with the repossession fee if the vehicle is delivered directly to an area dealership or auction. Other delivery instructions can be accommodated upon your request.

CONTACT & COLLECT
We make contact with the debtor and pick up back payments. This is usually done after the collector has made arrangements with the debtor and they are expecting us. We can combine this as a contact and collect or repossess if no payment is made.

FIELD CONDITION REPORTS.
If you suspect a vehicle may not be worth repossessing, we can do a field condition report and fax it to you. This allows you to better decide how to proceed with the account. Some clients place a $400.00 value and if the vehicle appears to be worth more than that, we can recover it at that time.

INVESTIGATIONS
We offer all types of investigations and skip tracing from locating third party drivers to interviewing neighbors and references. Call for an estimate of fees for different services. Let us know how we can assist you in the field. Note: We will provide no investigative services unless authorized by you in advance.

SPECIAL UNITS
Repossession and investigations are available on semi trucks, tractor-trailers, buses, motor homes, boats, airplanes and helicopters, as well as restaurant, and business equipment to locate, recover and liquidate as per your needs. Anything other than passenger vehicles will be quoted on a per case basis.

This page covers any passenger vehicle recovered within San Bernardino, Riverside, Los Angeles, and Orange Counties. The rates quoted are subject to change. A customized rate schedule can be created for your company.